Refund Policy

1. No Refund on Software Licenses & Availed Services

All software licenses and services once availed through our platform are non-refundable under any circumstances.

• Subscription fees for software licenses
• One-time or recurring service charges
• Any digital or cloud-based solutions provided by Medoc Health

2. Refund on Unavailed Services

If you have paid for a service but have not yet utilized it, you may be eligible for a refund.

When requesting a refund, kindly provide:

• Proof of payment
• Service details
• Reason for the refund request

3. Exceptions & Discretionary Considerations

Medoc Health reserves the right to review refund requests on a case-by-case basis. If we determine that a refund is justified due to exceptional circumstances, we may process it at our sole discretion.

4. Changes to This Policy

Medoc Health IT Private Limited reserves the right to modify or update this refund policy at any time. Any changes will be effective upon posting on our platform.